Privacy Policy
ReaDI-Watch Ltd. operates www.readi-watch.com (the "site") and app.readi-watch.com (the “platform”). This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the site and platform.
The scope of this Privacy and Cookie policy is solely personal information. The companion Data Management Policy expands on this policy, and covers non-personal information (e.g. Company data) as well as operational processes.
We use your personal information only for providing and improving the site and platform. By using the site, you agree to the collection and use of information in accordance with this policy.
How We Collect Your Information
Information You Provide
While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and email address ("personal information").
Information Collected by Technology
Like many site operators, we collect information that your browser sends whenever you visit our site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
We use third party analytics services (“Analytics Services”) to help analyse how users use the Platform. We may receive reports based on these parties’ use of these tools on an individual or aggregate basis, and we use this information to improve the Platform. By using the Platform, you consent to the processing of data about you by Analytics Services in the manner and for the purposes set out above. See our Subprocessors list for a full list of Analytics Services we utilise.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them).
We use exclusively third party cookies, which are served by service providers on the Platform, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.
The Platform uses the following types of Cookies for the purposes set out below.
a. Essential Cookies. These Cookies are essential to provide you with services available through our Services and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Services and help the content of the pages you request load quickly. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
b. Functionality Cookies. These Cookies allow our Services to remember choices you make when you use our Services, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of Services which you can customise. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Services.
c. Analytics and Performance Cookies. These Cookies are used to collect information about traffic to Services and how users use our Services. It includes the number of visitors to our Services, the websites that referred them to our Services, the pages they visited on our Services, what time of day they visited our Services, whether they have visited our Services before, and other similar information. We use this information to help operate our Services more efficiently, to gather demographic information and to monitor the level of activity on our Services.
Disabling Cookies. You can typically remove or reject Cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept Cookies until you change your settings.
Further information about Cookies, including how to see what Cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.
How We Use Your Information
We may use your personal information to contact you with newsletters, marketing or promotional materials and other information.
We also use your personal information to deliver the Platform; respond to requests that you make; and as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others; and as described in the Section entitled “HOW WE MAY SHARE YOUR INFORMATION” below.
How We Share Your Information
With Third Parties designated by you. We may share your personal data with third parties where you have provided your consent to do so.
With Third Parties. We may share your personal data with third party service providers (“Subprocessors”) to provide you with the Platform, to conduct quality assurance testing, to facilitate creation of accounts, to provide technical support, to conduct data analysis, to process payments, to provide information technology and related infrastructure provision, customer service, email delivery, and/or to provide other services. These Subprocessors are only permitted to use your personal data to the extent necessary to enable them to provide their services to us. They are required to follow our express instructions and to comply with appropriate security measures to protect your personal data. A full list of our subprocessors is available on our website.
As Required by Law. We may access, preserve, and disclose your personal data, other account information, and content if we believe doing so is required by law or if those actions are reasonably necessary to:
• comply with legal process, such as a court order or subpoena;
• enforce this Policy or our Terms of Service;
• respond to claims that any content violates the rights of third parties;
• respond to law enforcement;
• investigate and prevent unauthorised transactions or other illegal activities; or
• protect our or others’ rights, property, or personal safety.
Security of Your Information
We seek to use reasonable organisational, technical and administrative measures to protect personal data within our organisation, which are further detailed in our Data Management Policy. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us using the details in the Section entitled “CONTACT.”
Retention
We will only retain your personal data as long as reasonably required for you to use the Platform unless a longer retention period is required or permitted by law (for example, for regulatory purposes).
International Data Transfer
Your information, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using the Platform, you agree to this transfer, storing or processing.
Your Rights
The following rights may be available to you:
Opt-out. You may contact us anytime to request to opt-out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of Sensitive Personal Data; (iv) any new processing of your personal data that we may carry out beyond the original purpose, where we have requested your consent prior to such processing; or (v) the transfer of your personal data outside the EEA, where we rely on your consent for such transfer. Please note that your use of some of the Platform may be ineffective or unavailable upon opt-out.
Access. You may request to access the information we hold about you at any time via your account page or by contacting us directly.
Amend. You can also contact us to request to update or correct any inaccuracies in your personal data.
Move. You may contact us to request that we move your data to other service providers as you wish.
Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.
If you wish to exercise any of these rights, please contact us using the details in Section entitled “Contact” below. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to request to enforce. We may deny your request where permitted by applicable law. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.
Complaints
We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Policy or our practices in relation to your personal data, please contact us using the information in the section entitled “Contact”. We will reply to your complaint as soon as we can and in any event, within 45 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.
Changes To This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us when signing up for the Platform, or by placing a prominent notice on our website.